{"id":11603,"date":"2023-05-18T10:55:44","date_gmt":"2023-05-18T08:55:44","guid":{"rendered":"https:\/\/dev2025.alpenverein-slovensko.sk\/?post_type=docs&#038;p=11603"},"modified":"2025-12-08T14:24:19","modified_gmt":"2025-12-08T13:24:19","password":"","slug":"what-should-be-done-in-the-event-of-an-insurance-claim","status":"publish","type":"docs","link":"https:\/\/alpenverein-slovensko.sk\/en\/support\/what-should-be-done-in-the-event-of-an-insurance-claim\/","title":{"rendered":"What should be done in the event of an insurance claim?"},"content":{"rendered":"\n<p><strong>Note: <\/strong>before repatriation, transport, in-patient medical treatment abroad or transport within the country of main place of residence (not in event of rescue), you must contact the 24h emergency service (or max. EUR750 will be compensated):<\/p>\n\n\n\n<p><strong>Europ Assistance<\/strong>, <br>tel: +43\/1\/253 3798, fax +43\/1\/313 89 1304, email: aws@alpenverein.at<\/p>\n\n\n\n<p>In the event of rescue, repatriation, transfer and medi<br>cal treatment, please send a claim form to:<\/p>\n\n\n\n<p><strong>KNOX Versicherungsmanagement GmbH,<\/strong><br>Resselstra\u00dfe 33, 6020 Innsbruck,<br>T +43\/512\/238300-30, F +43\/512\/238300-15,<br>M AV-service@knox.co.at<\/p>\n\n\n\n<p>In case of liability and legal expenses, please send a<br>claim form to:<\/p>\n\n\n\n<p><strong>KNOX Versicherungsmanagement GmbH,<\/strong><br>Resselstra\u00dfe 33, 6020 Innsbruck,<br>T +43\/512\/238300-30, F +43\/512\/238300-15,<br>M AV-service@knox.co.at<\/p>\n\n\n\n<p>Damage claim forms are available online, see:<br>www.alpenverein.at\/versicherung<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Note: before repatriation, transport, in-patient medical treatment abroad or transport within the country of main place of residence (not in event of rescue), you must contact the 24h emergency service &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"What should be done in the event of an insurance claim?\" class=\"read-more button\" href=\"https:\/\/alpenverein-slovensko.sk\/en\/support\/what-should-be-done-in-the-event-of-an-insurance-claim\/#more-11603\" aria-label=\"Read more about What should be done in the event of an insurance claim?\">Cel\u00fd \u010dl\u00e1nok<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[191],"doc_tag":[],"class_list":["post-11603","docs","type-docs","status-publish","hentry","doc_category-insurance-conditions","infinite-scroll-item"],"year_month":"2026-04","word_count":113,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Michal Stromko","author_nicename":"michal","author_url":"https:\/\/alpenverein-slovensko.sk\/en\/author\/michal\/"},"doc_category_info":[{"term_name":"Insurance conditions","term_url":"https:\/\/alpenverein-slovensko.sk\/en\/support-category\/insurance-conditions\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What should be done in the event of an insurance claim? - Alpenverein Membership | with insurance for leisure activities<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/alpenverein-slovensko.sk\/en\/support\/what-should-be-done-in-the-event-of-an-insurance-claim\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What should be done in the event of an insurance claim? - Alpenverein Membership | with insurance for leisure activities\" \/>\n<meta property=\"og:description\" content=\"Note: before repatriation, transport, in-patient medical treatment abroad or transport within the country of main place of residence (not in event of rescue), you must contact the 24h emergency service ... Cel\u00fd \u010dl\u00e1nok\" \/>\n<meta property=\"og:url\" content=\"https:\/\/alpenverein-slovensko.sk\/en\/support\/what-should-be-done-in-the-event-of-an-insurance-claim\/\" \/>\n<meta property=\"og:site_name\" content=\"Alpenverein Membership | with insurance for leisure activities\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AlpenvereinSlovakia\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-08T13:24:19+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/alpenverein-slovensko.sk\/en\/support\/what-should-be-done-in-the-event-of-an-insurance-claim\/\",\"url\":\"https:\/\/alpenverein-slovensko.sk\/en\/support\/what-should-be-done-in-the-event-of-an-insurance-claim\/\",\"name\":\"What should be done in the event of an insurance claim? - Alpenverein Membership | with insurance for leisure activities\",\"isPartOf\":{\"@id\":\"https:\/\/alpenverein-slovensko.sk\/en\/#website\"},\"datePublished\":\"2023-05-18T08:55:44+00:00\",\"dateModified\":\"2025-12-08T13:24:19+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/alpenverein-slovensko.sk\/en\/support\/what-should-be-done-in-the-event-of-an-insurance-claim\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/alpenverein-slovensko.sk\/en\/support\/what-should-be-done-in-the-event-of-an-insurance-claim\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/alpenverein-slovensko.sk\/en\/support\/what-should-be-done-in-the-event-of-an-insurance-claim\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Domov\",\"item\":\"https:\/\/alpenverein-slovensko.sk\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Terms and documentation\",\"item\":\"https:\/\/alpenverein-slovensko.sk\/en\/content\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"What should be done in the event of an insurance claim?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/alpenverein-slovensko.sk\/en\/#website\",\"url\":\"https:\/\/alpenverein-slovensko.sk\/en\/\",\"name\":\"Alpenverein Membership | with insurance for leisure activities\",\"description\":\"We register members and provide them with support and service\",\"publisher\":{\"@id\":\"https:\/\/alpenverein-slovensko.sk\/en\/#organization\"},\"alternateName\":\"Poistenie Alpenverein\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/alpenverein-slovensko.sk\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/alpenverein-slovensko.sk\/en\/#organization\",\"name\":\"Alpenverein Slovensko\",\"url\":\"https:\/\/alpenverein-slovensko.sk\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/alpenverein-slovensko.sk\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/alpenverein-slovensko.sk\/wp-content\/uploads\/2023\/03\/alpenverein_logo.svg\",\"contentUrl\":\"https:\/\/alpenverein-slovensko.sk\/wp-content\/uploads\/2023\/03\/alpenverein_logo.svg\",\"caption\":\"Alpenverein Slovensko\"},\"image\":{\"@id\":\"https:\/\/alpenverein-slovensko.sk\/en\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/AlpenvereinSlovakia\",\"https:\/\/www.instagram.com\/alpenvereinslovensko\/\",\"https:\/\/www.youtube.com\/@alpenvereinslovensko\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"What should be done in the event of an insurance claim? - Alpenverein Membership | with insurance for leisure activities","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/alpenverein-slovensko.sk\/en\/support\/what-should-be-done-in-the-event-of-an-insurance-claim\/","og_locale":"en_US","og_type":"article","og_title":"What should be done in the event of an insurance claim? - Alpenverein Membership | with insurance for leisure activities","og_description":"Note: before repatriation, transport, in-patient medical treatment abroad or transport within the country of main place of residence (not in event of rescue), you must contact the 24h emergency service ... Cel\u00fd \u010dl\u00e1nok","og_url":"https:\/\/alpenverein-slovensko.sk\/en\/support\/what-should-be-done-in-the-event-of-an-insurance-claim\/","og_site_name":"Alpenverein Membership | with insurance for leisure activities","article_publisher":"https:\/\/www.facebook.com\/AlpenvereinSlovakia","article_modified_time":"2025-12-08T13:24:19+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/alpenverein-slovensko.sk\/en\/support\/what-should-be-done-in-the-event-of-an-insurance-claim\/","url":"https:\/\/alpenverein-slovensko.sk\/en\/support\/what-should-be-done-in-the-event-of-an-insurance-claim\/","name":"What should be done in the event of an insurance claim? - Alpenverein Membership | with insurance for leisure activities","isPartOf":{"@id":"https:\/\/alpenverein-slovensko.sk\/en\/#website"},"datePublished":"2023-05-18T08:55:44+00:00","dateModified":"2025-12-08T13:24:19+00:00","breadcrumb":{"@id":"https:\/\/alpenverein-slovensko.sk\/en\/support\/what-should-be-done-in-the-event-of-an-insurance-claim\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/alpenverein-slovensko.sk\/en\/support\/what-should-be-done-in-the-event-of-an-insurance-claim\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/alpenverein-slovensko.sk\/en\/support\/what-should-be-done-in-the-event-of-an-insurance-claim\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Domov","item":"https:\/\/alpenverein-slovensko.sk\/en\/"},{"@type":"ListItem","position":2,"name":"Terms and documentation","item":"https:\/\/alpenverein-slovensko.sk\/en\/content\/"},{"@type":"ListItem","position":3,"name":"What should be done in the event of an insurance claim?"}]},{"@type":"WebSite","@id":"https:\/\/alpenverein-slovensko.sk\/en\/#website","url":"https:\/\/alpenverein-slovensko.sk\/en\/","name":"Alpenverein Membership | with insurance for leisure activities","description":"We register members and provide them with support and service","publisher":{"@id":"https:\/\/alpenverein-slovensko.sk\/en\/#organization"},"alternateName":"Poistenie Alpenverein","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/alpenverein-slovensko.sk\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/alpenverein-slovensko.sk\/en\/#organization","name":"Alpenverein Slovensko","url":"https:\/\/alpenverein-slovensko.sk\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/alpenverein-slovensko.sk\/en\/#\/schema\/logo\/image\/","url":"https:\/\/alpenverein-slovensko.sk\/wp-content\/uploads\/2023\/03\/alpenverein_logo.svg","contentUrl":"https:\/\/alpenverein-slovensko.sk\/wp-content\/uploads\/2023\/03\/alpenverein_logo.svg","caption":"Alpenverein Slovensko"},"image":{"@id":"https:\/\/alpenverein-slovensko.sk\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/AlpenvereinSlovakia","https:\/\/www.instagram.com\/alpenvereinslovensko\/","https:\/\/www.youtube.com\/@alpenvereinslovensko\/"]}]}},"_links":{"self":[{"href":"https:\/\/alpenverein-slovensko.sk\/en\/wp-json\/wp\/v2\/docs\/11603","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alpenverein-slovensko.sk\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/alpenverein-slovensko.sk\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/alpenverein-slovensko.sk\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alpenverein-slovensko.sk\/en\/wp-json\/wp\/v2\/comments?post=11603"}],"version-history":[{"count":2,"href":"https:\/\/alpenverein-slovensko.sk\/en\/wp-json\/wp\/v2\/docs\/11603\/revisions"}],"predecessor-version":[{"id":11903,"href":"https:\/\/alpenverein-slovensko.sk\/en\/wp-json\/wp\/v2\/docs\/11603\/revisions\/11903"}],"wp:attachment":[{"href":"https:\/\/alpenverein-slovensko.sk\/en\/wp-json\/wp\/v2\/media?parent=11603"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/alpenverein-slovensko.sk\/en\/wp-json\/wp\/v2\/doc_category?post=11603"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/alpenverein-slovensko.sk\/en\/wp-json\/wp\/v2\/doc_tag?post=11603"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}