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What should be done in the event of an insurance claim?

Note: before repatriation, transport, in-patient medicaltreatment abroad or transport within the country ofmain place of residence (not in event of rescue), youmust contact the 24h emergency service (or max. EUR750 will be compensated):

Europ Assistance,
tel: +43/1/253 3798, fax +43/1/313 89 1304, email: aws@alpenverein.at

In the event of rescue, repatriation, transfer and medi
cal treatment, please send a claim form to:

KNOX Versicherungsmanagement GmbH,
Resselstraße 33, 6020 Innsbruck,
T +43/512/238300-30, F +43/512/238300-15,
M AV-service@knox.co.at

In case of liability and legal expenses, please send a
claim form to:

KNOX Versicherungsmanagement GmbH,
Resselstraße 33, 6020 Innsbruck,
T +43/512/238300-30, F +43/512/238300-15,
M AV-service@knox.co.at

Damage claim forms are available online, see:
www.alpenverein.at/versicherung